Delete a single procedure (and its steps)

Deletes one procedure and its steps from the agent. Use this when the workflow is obsolete or should no longer guide conversations. Other procedures remain unchanged.

DELETE /api/v1/agents/{uuid}/procedures/{procedureUuid}

Delete a single procedure (and its steps)

cURL

curl --request DELETE \
  --url https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/procedures/{procedureUuid} \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/procedures/{procedureUuid}"

headers = {"Authorization": "Bearer <token>"}

response = requests.delete(url, headers=headers)

print(response.text)

const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};

fetch('https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/procedures/{procedureUuid}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/procedures/{procedureUuid}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "DELETE",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/procedures/{procedureUuid}"

	req, _ := http.NewRequest("DELETE", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.delete("https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/procedures/{procedureUuid}")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/procedures/{procedureUuid}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

200

{
  "data": {
    "agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "name": "<string>",
    "description": "<string>",
    "company_name": "<string>",
    "role": "<string>",
    "objective": "<string>",
    "tone": "<string>",
    "behavior_guidelines": "<string>",
    "company_service": "<string>",
    "topic": "<string>",
    "length_detail": "<string>",
    "interest_of_product": "<string>",
    "negative_response": "<string>",
    "custom_prompt": "<string>",
    "language": "<string>",
    "speed": "<string>",
    "timezone": "<string>",
    "appointment_scheduling_enabled": true,
    "appointment_scheduling_randomly": true,
    "custom_llm_url": "<string>",
    "recommendations": "<string>",
    "settings": {
      "voice": {},
      "text": {},
      "memorize": {},
      "evaluation": {}
    },
    "guidelines": [
      {
        "uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "content": "Always confirm vehicle VIN or license plate before creating a service appointment.",
        "order": 0
      }
    ],
    "notes": [
      {
        "uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "content": "Service appointments take 60-90 minutes for standard maintenance, 2-4 hours for warranty work. Same-day pickup is available before 4 PM.",
        "order": 0
      }
    ],
    "procedures": [
      {
        "uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "name": "Book service appointment",
        "description": "Used when the customer wants to schedule a service appointment for their vehicle.",
        "steps": [
          {
            "order": 1,
            "description": "Ask the customer for their vehicle license plate or VIN.",
            "intent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
          }
        ]
      }
    ],
    "training": [
      {
        "uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "content": "What does Volvo's standard warranty cover?",
        "intent": "warranty_inquiry",
        "response": "Volvo's standard warranty covers 4 years or 100,000 km, whichever comes first, including parts and labor at any authorized service center. Would you like the details for your specific model?"
      }
    ],
    "intents": [
      {
        "intent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "key": "<string>",
        "name": "<string>",
        "description": "<string>",
        "recommendation_actions": "<string>",
        "confidence_threshold": 123,
        "is_system": true,
        "intent_llm_handle_by_response": true,
        "webhook": {
          "url": "<string>",
          "auth_token": "<string>"
        },
        "parameters": [
          {
            "key": "email",
            "default": "<string>",
            "type": "string",
            "required": true
          }
        ],
        "created_at": "2023-11-07T05:31:56Z",
        "updated_at": "2023-11-07T05:31:56Z"
      }
    ],
    "webhooks": [
      {
        "webhook_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "url": "<string>",
        "events": [],
        "is_active": true,
        "has_secret": true,
        "created_at": "2023-11-07T05:31:56Z",
        "updated_at": "2023-11-07T05:31:56Z"
      }
    ],
    "appointments": {},
    "routing_rules": [
      {
        "uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "detection_mode": "intent",
        "trigger_keyword": "sales",
        "department_name": "Sales Department",
        "phrases": [
          "I want to talk to sales"
        ],
        "ai_prompt": "Detect when the customer wants to speak with the sales team — they may ask about pricing, new products, quotes, or directly mention sales.",
        "voice_response": "Sure, I'll transfer you to our sales team now. One moment please.",
        "voice_on_error": "I'm sorry, I couldn't reach sales right now. Please call back later or leave a message.",
        "voice_on_success": "You've been successfully connected. Have a great day.",
        "destination_type": "extension",
        "destination": "101",
        "destination_agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "transfer_type": "transfer_call",
        "transfer_config": {},
        "priority": 1,
        "is_active": true
      }
    ],
    "guard_rules": [
      {
        "uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "name": "Legal complaint escalation",
        "when_condition": "Customer mentions a legal complaint, lawyer, lawsuit, or threatens to take legal action.",
        "example_phrases": [
          "I'm calling my lawyer about this"
        ],
        "then_action": "forward",
        "selected_channels": [],
        "say_before_forwarding": "I understand this is important — let me connect you with someone who can help.",
        "say_before_end": "I'm sorry I couldn't help further. Please contact our team directly. Goodbye.",
        "destination": "<string>",
        "destination_agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "is_active": true,
        "is_default": false
      }
    ],
    "phone_numbers": [
      {
        "phone_number_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "number": "<string>",
        "country_code": "<string>",
        "type": "<string>",
        "capabilities": {
          "call": true,
          "sms": true,
          "whatsapp": true,
          "whatsapp_call": true
        }
      }
    ],
    "channels": [
      {}
    ],
    "created_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z"
  }
}

Authorizations

Authorization · string · header · required

Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"

Path Parameters

uuid · string<uuid> · required

procedureUuid · string<uuid> · required

Response

200

application/json

Procedure deleted

data · object

Show child attributes